We are committed to your satisfaction. And we have the measures in place to ensure that we follow through every step of the way. Here’s how:

Protection for your investment

Choosing the right people for your organization is an investment, and every investment should be protected. We guarantee the satisfaction of all our clients. Therefore, in the event that a new employee needs to be replaced, given that:

  • It is for any reason other than work shortage or layoff
  • you have paid the recruitment fee within 30 days of invoice date, and
  • it is within the insurance coverage dates

A new employee will be covered by a brand new insured period of equal duration and conditions. Additionally, you have the option to, for a nominal fee, extend the duration of your Replacement Insurance up until the last day of the original insured period.

In the unlikely event that we cannot find you a suitable replacement within two weeks, we will refund you 50% of the original fee paid.

Contingency Fee Structure

For all local recruitments, you don’t pay until we’ve done our job.